Shapeshifting Industries and the Inevitability of Evolution

Things change. It’s a natural fact of life. Let’s face it, if everything stayed the same, it’d all get pretty boring very fast. So change is good. However, when it comes to changes in large-scale industries, many companies ignore growing trends and are often left behind. We’ve seen it happen time and time again. For [...]

2018-07-23T19:01:34+00:00 April 20th, 2018|0 Comments

When Robots Rule the World

“The customer experience with our brands is no longer delineated or restricted by the physical space or products.   A customer’s assessment of our brands is not just restaurant ambiance, food quality, or server interaction.  The customer’s interaction with our brands and the start of the purchase decision identified by Google as the “Zero Moment of [...]

2018-07-23T19:04:23+00:00 May 29th, 2015|0 Comments